Financial Aid Advisor

The Office of Financial Aid is looking for a Financial Aid Advisor to join the team.  If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College.  MCCC is a publicly supported college that is open to all and dedicated to student success.  In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access.  Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “community” feel for all. The college consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.   

JOB DUTIES

• Counsels students on the application process with a focus on eligibility requirements, needs analysis, process for change due to special circumstances, rights & responsibilities regarding student loans, academic progress requirements, & additional information related to scholarships, NJ State grants, & work-study
• Awards Federal, NJ State & institutional aid
• Responds promptly, accurately, & professionally to student & staff inquiries
• Participates in outreach events & conducts presentations
• Maintains student confidentially in accordance with FERPA regulations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes the Department of Education’s Return to Title IV worksheet calculations  & subsequent award adjustments
• Responds to outreach requests of the Admissions Office & area constituents & conducts weekly financial aid & financial education workshops
• Ensures student records are accurate & up-to date
• Performs verification of financial data
• Conducts process reviews to determine aid eligibility
• Coordinates FWS payroll
• Administers & disburses student loans
• Other duties, as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of Title IV & NJ State financial aid regulations & guidelines
• Knowledge of Federal & NJ State award programs (i.e. Federal Pell Grant, Direct Loans, TAG, FWS, etc.)
• MS Office Suite
• Strong attention to detail
• Excellent interpersonal communication skills & analytical competency

REQUIRED QUALIFICATIONS

• Bachelor’s degree from an accredited college/university
• 2-3 years of experience in a financial aid office
• Demonstrated experience of working with a variety of diverse people
• Ability to work effectively with a hybrid schedule, some evenings included

PREFERRED QUALIFICATIONS

• Demonstrated working knowledge of Ellucian Colleague
• Experience in a financial aid office at a community college
• NASFAA Professional Credentials