Administrative Specialist, Financial Aid

The Office of Financial Aid is looking for an Administrative Specialist, Financial Aid  to join the team.  If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College.  MCCC is a publicly supported college that is open to all and dedicated to student success.  In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access.  Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “community” feel for all. The college consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.  

JOB DUTIES

• Maintains knowledge of the general college policies & procedures
• Responds promptly, accurately, & professionally to student & staff inquiries
• Develops & maintains professional working relationships with students & staff
• Maintains confidentiality of student information based on FERPA regulations
• Participates in outreach events & assists with presentations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains inventory & ordering of office equipment & supplies
• Cross-trains within department to ensure efficient operations
• Assists students with financial aid online applications & required documentation
• Processes & distributes outgoing & incoming mail
• Responds to emails, calls & voicemails
• Other duties, as assigned

KNOWLEDGE, SKILLS & ABILITIES

• MS Office Suite
• Strong attention to details
• Excellent interpersonal & communications skills

REQUIRED QUALIFICATIONS

• Associate’s degree (or 60 credits in a Bachelor’s degree program) from an accredited college/university
• 1 year of work experience in an office environment
• Demonstrated experience of working with a variety of diverse people
• Ability to work effectively with a hybrid schedule, some evenings included

PREFERRED QUALIFICATIONS

• Demonstrated working knowledge of Ellucian Colleague
• Experience in a financial aid office at a community college