Financial Aid Services - College Assistant

Duties can include but are not limited to:

• Providing general administrative support, such as reception coverage, scheduling, screening visitors and calls, taking detailed messages and relaying to appropriate parties, filing, organizing, and scanning documents, and maintaining office and web accounts.

• Assisting with statistical or research activities which can include collecting and compiling data, coding data for computer entry, performing data entry, and running computer reports.

• Entering and maintaining departmental records such as inventory control records, rosters, directories, and schedules.

• Responding to routine questions and requests from clients, students, and staff.

• Drafting communications, letters, or memoranda; assisting with initiatives, projects, and/or event planning.

• Using standard computer software, other office technology, and operating office equipment (such as scanners, faxes, and copiers) to perform related duties.

• Familiarity with CUNY internal systems (e.g., PeopleSoft, etc.) or another higher education software is often required for tasks like managing student records or processing paperwork.

• Performing all other related duties as assigned.