Posted: Nov 20, 2024
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Assistant Director Operations - Process Improvement

Full-time
Salary: $79,387.00 - $121,582.00 Annually
Application Deadline: Dec 19, 2024
Education
Among the key duties of the position are the following:
  • Streamlines and enhances the university financial aid processing and processes to ensure efficiency, accuracy, and compliance.
  • Works closely with the Executive Director, Associate Director of Operations and the Associate Director of Systems Support and other stakeholders around the university to develop and implement process improvement initiatives, leveraging technology and best practices in financial aid administration.
  • Develops, plans, implemenst, and administers goals and objectives as well as policies and procedures related to the university’s financial aid programs.
  • Ensures that processing is up to date with appropriate jobs running and troubleshoots any issues.
  • Develops, implements, and evaluates current processes and practices and identifies gaps in processing in new and modified programs, policies, and procedures.