Assistant Director of Operations

Rutgers, The State University of New Jersey is seeking an Assistant Director of Operations for University Enrollment Services.

University Enrollment Services is a centralized administrative unit responsible for the back-end processing and operational support of key enrollment functions, including Admissions, Financial Aid, and the Office of the Registrar. While not a student-facing department, our work is essential to ensuring the integrity, efficiency, and consistency of enrollment-related processes across the institution. Through collaborative partnerships with campus departments and a commitment to operational excellence, University Enrollment Services plays a critical role in maintaining the infrastructure that supports a smooth and effective student enrollment experience.

• Assists in the management of the daily operations of the Enrollment Services Offices to support the University processing operations ensuring the professional, efficient and compliant processing of student admissions applications, financial aid and registration records.
• Serves as a primary supervisor of the Information Specialists, ensuring student centered processing service is meeting the needs of all student populations.
• Monitors all incoming and outgoing federal applicant records a related report for data integrity; correct any data errors and expedite the processing of the data.
• Handles production of all University diplomas and works closely with the Office of Institutional Research and OIT on the production of all published institutional enrollment reports.